Gillamor Stephens have been retained to search for a Head of Presales, Europe for a high growth provider of IIoT solutions. The company is experiencing strong revenue growth and recently closed a new funding round to drive further expansion.

Their solution is already used by many of the major automotive and industrial manufacturers, whilst they have recently won two landmark aerospace deals.

Our client is now searching for a new Head of Presales, Europe to be based in Germany. The chosen candidate will work closely with the sales and product teams to drive commercial growth and help realise the company’s transition from hardware to software solution provider.

Candidates will have:

• A track record of success leading Presales teams in the industrial and / or manufacturing systems and solutions ecosystem.

• Experience in manufacturing software (MES, ERP, PLM, MOM, etc.)

• Deep experience of software centric solutions creation, not just product sales – both complex and high value.

Our client is a UK headquartered, Private Equity backed software and services company that employs over 500 people globally. Under PE ownership, and having made strategic acquisitions, the business is at an exciting stage in its history. There is significant growth potential in the UK and international markets and the company is now seeking to hire an experienced Director of Learning and Development to join the UK leadership team.

The Director of Learning and Development is a highly visible and influential role to lead the development and implementation of the Learning and Development strategy, providing programmes, interventions and support that will provide all managers and staff with the skills, knowledge and experience to successfully deliver the business objectives. As well as being responsible for developing a Talent Management framework that will support retention of key personnel, ensure ongoing effective internal knowledge transfer and provide a pipeline of highly skilled and motivated individuals enabling effective succession planning.

Key requirements:

• L&D leader who has successfully designed and delivered a range of management and leadership programmes from Board level to new graduate-level hires, ideally across more than one European country for a software/technology company;
• Developed and implemented a Talent Management framework;
• Sourced and managed a range of external providers;
• Led a team of L&D professionals;
• Confident, charismatic presenter and facilitator with the ability to persuade and communicate at every level of the business and raise the profile of L&D;

Relevant professional qualifications or psychometric test qualification/BPS level A or B would be advantageous.

Our client is a leading global enterprise software vendor going through a period of transformation to sell their software on a managed services basis to their clients.

They are now seeking to hire an experienced Sales Director to lead this transformation from a go-to-market perspective. The Sales Team is at the heart of the business as they are responsible for attracting new customers, as well as, retaining and growing existing customer relationships. The new Sales Director will take on a highly visible role during a period of accelerated growth for the company. They thrive on an entrepreneurial business culture to encourage accountability and empowerment; decisions are taken quickly, offering the opportunity to make a real difference.

We are looking for a:

• Sales Director proven in leading a transformation to selling managed services.
• Experience of owning and running teams of 30+
• Owning a revenue target of $50m+
• Hands on style, prepared to be a role model for the new sales approach.

We are working with one of the world’s most exciting space tech companies.

Our client is a developer of micro satellites whose earth observation technology and services are unrivalled for cost efficiency and image quality.

The company boasts:

• $50m+ funding to date.
• Fast growing revenues.
• A unique imaging technology never used before in commercial satellites.

They are now looking for a VP Sales who can build and lead a global sales team, as they look to sell to large government and commercial customers.

Candidates must have:

• Experience selling into government and public-sector customers.
• Experience of leading international sales teams.
• Managing and closing complex, multi-stakeholder deals.
• High value solution sales in systems, infrastructure or services.
• The gravitas and impact to operate at the most senior levels of organisations.

Global Customer Services Director

Our client is a UK headquartered, Private Equity backed software and services company that employs over 500 people globally. Under PE ownership, and having made strategic acquisitions, the business is at an exciting stage in its history. There is significant growth potential in the UK and international markets and the company is now seeking to hire an experienced Global Customer Services Director to join the UK leadership team.

Overview

The Global Customer Services Director is a highly visible and influential role and a member of the leadership team. This is a significant leadership role, running a team of over 200 geographically dispersed support staff in providing outstanding customer service to a very diverse customer base in the UK, Netherlands, USA and South Africa. The role involves ensuring the definition and execution of an effective customer services strategy in each country: implementing software support processes appropriate to differing customer profiles; using state of the service delivery methods; leading, recruiting and training quality staff in multiple locations.

Key requirements:

• Lead a support organisation capable of delivering measurable high levels of customer satisfaction through the excellence of responsiveness, expertise, and process.
• Define working methods, policies, processes and procedures to ensure that the support desks are able to effectively meet the short and long-term needs of the business; working with other business functions to gain support and commitment.
• Establish innovative approaches to customer support appropriate to the variety of customer profiles. Implement robust support processes, optimising the use of appropriate ITSM software.
• As appropriate, refine customer services strategy and evaluate new service delivery models. Make recommendations to the Board on any recommended strategic changes.
• Provide regular and meaningful management reporting and statistics based around improvement of customer satisfaction.
• To regularly benchmark the services offered and define improvement strategies to ensure they remain competitive and meet all agreed targets and KPIs.
• To effectively manage and be accountable for headcount budget, and capital and operating expenditure.
• To review, develop and monitor the Support Desks resource/skill levels, training/development requirements, management capability, organisation structure etc.
• Provide formal feedback to product development on software quality.
• Be a point of escalation to resolve any significant customer issues should they arrive.
• Integrate into Executive Leadership team collaborating with all other functions. Represent and champion customer services across the business. Build strong collaborative relationships with the international General Managers providing expertise, guidance and influence on all matters relating to Customer Services.

Gillamor Stephens have been retained on one of the most exciting CFO opportunities in Europe of recent years.

Our client is a UK-based high growth start up that has created a unique and patented new technology with revolutionary implications for a range of verticals, including automotive, retail, AR/VR, gaming, medical and industrial.

They are looking for a CFO who can act as a business partner to the CEO and help define the strategy for further growth and international expansion, with the ultimate objective of a multi-billion dollar IPO.

Candidates must:

• Have experience working in public listed companies either as a CFO or Corporate Financier with previous operational finance background.

OR

• Experience of working in VC/PE-backed environments, preferably with experience of funding, global expansion and ideally an exit or IPO.
• Experience gained in technology – software or systems environment.

We are working with one of the most compelling start-ups today!

Our client is a well-funded high growth, UK headquartered technology start-up in the AI / machine learning market. They are backed by an impressive set of investors and their goal is to become the leading processor platform for a range of vertical market applications in this sector.

One of the key verticals is cloud and as such, they are looking to hire a high calibre VP / Director Product Management – Cloud to report to the CEO and set the proposition and go-to-market strategy globally.

We are looking for:

• 15+ years of technical, commercial, product management experience, working at a senior level in the semiconductor, module, appliance or software eco-system of cloud services.
• A deep understanding of cloud technology and industry requirements.
• A relevant Engineering and/or Business degree.

We are retained by a leading global professional services firm on a strategic hiring programme within the Finance Support Division, part of the Risk Advisory Practice. The practice primarily focuses on helping CFOs and GFCs solve some of their most complex issues. It was formed in 2008 and has since more than doubled in size. We are looking for high-performing professionals, from industry or practice, with experience in (but not limited to) the following sectors;

• Consumer & Industrial Products
• Technology, Media & Telecommunications

There are 2 opportunities for a Partner/Director to join each vertical market practice. Focusing on providing innovative solutions to clients across both private and public sector entities, the ideal candidate will have a strong finance consulting background and relish the opportunity to drive business development.

We are working with an exciting high growth IoT/M2M business, rapidly emerging as a world leader in smart city solutions.

The business currently enjoys substantial year-on-year growth and is building on their core wireless and application platform technology in the smart city space. Our client has a global customer base across EMEA, APAC and the US and continues to expand internationally. To supplement and accelerate this growth, they are looking to hire a VP Strategic Partners, to build and execute their partner strategy on a global basis with technology vendors, ISVs, integrators and operators. This will also encompass existing deal driven partnerships being formalized into long term partner relationships.

This is an exciting new role and will have high visibility within the organisation.

The Ideal candidate will have:

• A significant track record of leading and building partnerships on an international basis with system integrators, technology vendors and operators.
• Experience of working with an international / global remit.

• Experience of owning and delivering complex, multi-million, multinational technology systems and deals through strategic partnerships.

• Prior experience within the IoT/M2M sector.

This is an exciting and challenging career opportunity working with a leading technology innovator within the exciting new area of Smart Cities. 

Our client is offering a competitive compensation package.

Our client is one of the most exciting and successful European VC backed semiconductor companies. Their semiconductor and software solutions are used by a wide range of globally branded products, including across a range of markets. They have revenues exceeding $35m, are highly profitable, high margin and no debt!

Our client is investing significantly into a growing product and applications roadmap. As such, they are looking to hire an experienced VP Product to be focussed on defining, executing and delivering the technology roadmap into existing and new markets such as UAV, VR and AR.

Key Experiences

• Experience of leading and developing international product management teams. The ability to coach, motivate and lead the team as well as develop the cross functional systems and processes.
• This is not a catalogue component sale and the development and delivery of reference designs is key to design wins. Experience of working and thriving in this kind of environment is important.
• Experience of consumer, computing or display eco-systems is desirable.

There is an attractive cash compensation and stock option package.

We have been retained by a global professional services firm which is a genuine leader in the rapidly emerging and hugely strategically important Cyber Security sector.  Our client’s ambitious plans will see a further acceleration in the growth of the Practice, including significant investment in people and other resources.  As part of this growth, the firm is committed to a fourfold growth in numbers of Partners across the Practice in Europe and equivalent growth in Director numbers.

Our client is flexible on location across Europe but there is particular interest in individuals based in the UK, Germany and Belgium.