Managed by Emma Lemont / Researcher
Our client is a leading independent ERP software applications provider going through an exciting growth phase. These ambitious growth plans require a Professional Services Director to lead the Implementation Services team and drive process and performance improvement.
The ideal candidate will:
- Have a track record of managing teams delivering repeatable enterprise application delivery services.
- Have a highly developed understanding of the application services delivery business model; including on-premise, hosted and cloud service delivery.
- Strong financial and commercial management experience drawn from operating in a competitive commercial environment.
- Clear customer focus, able to balance the commercial needs of the business with the essential requirement for long term, consistently high levels of customer satisfaction.
- Experience of ERP implementations will be an asset although not mandatory.